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Telstra, Jamcracker Launch SaaS and Managed Services
Posted November 17th, 2008 by Joe Panettieri
Talk about a small world. On November 13 I traded email with Mathew Dickerson, a managed service provider in Australia. He and I were discussing how Telstra — one of Australia’s top telecom service providers — may promote managed services and SaaS (software as a service) across the country.
Managed Services: How to Communicate Your Success
Posted November 17th, 2008 by Joe Panettieri
If you’re a manged service provider —of any size, in any country — you could earn free publicity. Simply fill out our MSPmentor 100 survey. If your company lands on the resulting MSPmentor 100 list, your organization could be ranked among the world’s top managed service providers.
Deadline for submissions is December 12. But don’t delay: Fill out the survey now. Here’s why.
Many of last year’s MSPmentor 100 members earned free publicity across the web and in local media. And they used their ranking as a marketing tool when meeting with prospective customers. Participating in the survey is free and only requires a few minutes of your time.
How to Connect — And Reconnect — With Business Contacts
Posted November 17th, 2008 by Mitch York
I’ve spent a bunch of time the past several days thinking about ways to reconnect with people who’ve been important to me in various periods of my life. I’ve done a so-so job staying in touch, but the older I get the more important staying in contact feels.
CA Seeks Software as a Service (SaaS) Triple Play
Posted November 16th, 2008 by Joe Panettieri
CA Inc. CEO John Swainson (pictured) is evangelizing opportunities in software as a service (SaaS) and managed services. During the company’s CAWorld conference in Las Vegas, CA unveiled three SaaS offerings.
Software as a Service Stocks: Down 50% In 2008
Posted November 15th, 2008 by Joe Panettieri
When it comes to software as a service’s potential, is the glass half full or half empty? Before you answer consider that MSPmentor’s SaaS 20 Stock Index is now down 50.42 percent from January through Nov. 14, 2008.
Datacastle Gets Managed Services Funding
Posted November 14th, 2008 by Joe Panettieri
Despite all the bleak economic information around us, there are still some bright spots in the managed services market.
Perot Systems Makes Managed Services Acquisition
Posted November 14th, 2008 by Joe Panettieri
Perot Systems Corp. has acquired Tellurian Networks, Inc., a managed service provider that hosts electronic medical records for physician groups. Financial terms were not disclosed.
Cisco Managed Services Strategy: More Clues Nov. 18?
Posted November 14th, 2008 by Joe Panettieri
Cisco Systems has issued another event alert, inviting folks to a Nov. 18 virtual conference focused on emerging trends in managed services. You can get some preliminary details here.
How to Turn Business Cards Into Revenue
Posted November 14th, 2008 by Joe Panettieri
I got an email yesterday from a managed service provider located in the Southeastern United States. In it, he wrote:
“Joe we have had three clients pare back their contracts just today due to layoffs. We charge by the machine. What are u hearing?”
Unfortunately, I’m hearing similar stories from across the United States. But I also heard a key story from a managed service provider in Michigan. Here’s how he’s staying close to customers and driving new revenue opportunities in the bad economy.
Small Business Server and Managed Services: The Perfect Mates?
Posted November 13th, 2008 by Joe Panettieri
During my recent trip to Australia, Mathew Dickerson — a local managed service provider — told me his customers are expressing strong demand for Microsoft Windows Small Business Server (SBS) 2008, which launched yesterday.
Verizon Business Surpasses 4,000 Managed Services Customers
Posted November 13th, 2008 by Joe Panettieri
It’s time for MSPmentor to shift gears and spend a bit more time covering the emerging world of managed unified communications. There, big service providers such as Verizon are managing Cisco-oriented solutions for large enterprises.
10 Ways to Get More From Your Data Center In 2009
Posted November 12th, 2008 by Joe Panettieri
If you’re a managed service provider building out your own data center, this list of top 10 considerations from Emerson Network Power may assist your efforts.
Memo to Managed Service Providers: Be George Costanza
Posted November 12th, 2008 by Joe Panettieri
Some technology vendors are canceling face-to-face events to conserve cash. Other technology pundits are embracing telepresence to drive video conference discussions.
Forrester Research: Managed Services March Forward
Posted November 12th, 2008 by Joe Panettieri
Despite the economic turbulence around us, Forrester Research says demand for managed services continues to rise. The research firm offers a few key data points about mid-market customers — an area that MSPmentor plans to cover more closely in the weeks ahead.
The Economy: Three Timely Reality Checks
Posted November 11th, 2008 by Joe Panettieri
I’m starting to worry. About the economy? Not really. Instead, I’m worried about a self-fulfilling prophecy for managed service providers. The media is so consumed with negative economic news that more and more of us expect customers to stop spending on IT.
Put Your Company In the MSP Spotlight
Posted November 11th, 2008 by Joe Panettieri
If you’re a manged service provider —of any size, in any country — you could earn free publicity. Simply fill out our MSPmentor 100 survey. If your company lands on the resulting MSPmentor 100 list, your organization could be ranked among the world’s top managed service providers.
Deadline for submissions is December 12. But don’t delay: Fill out the survey now. Here’s why.
Many of last year’s MSPmentor 100 members earned free publicity across the web and in local media. And they used their ranking as a marketing tool when meeting with prospective customers. Participating in the survey is free and only requires a few minutes of your time.
MaxSP Bolsters Data Protection Service
Posted November 11th, 2008 by Joe Panettieri
MaxSP, which appears to be a business continuity expert of sorts, says it has bolstered its Data Protection Suite with storage management software from Acronis.
Pointivity Becomes Master MSP, Master SaaS Provider
Posted November 10th, 2008 by Joe Panettieri
Pointivity is the latest Web host and managed service provider to begin hosting services for other VARs and MSPs. The strategy involves a partner program for hosted Microsoft Exchange, SharePoint, Dynamics, Blackberry services, Global Relay email archiving and dedicated servers.
Kaseya Opens India Office, Approaches 100,000 Licenses In Region
Posted November 10th, 2008 by Joe Panettieri
The globalization of managed services continues. Kaseya last week opened its newest office in Bangalore, India. The company expects to end 2008 with more than 100,000 end-points licensed in that country, positioning India as Kaseya’s fastest-growing region, according to Martin Ashby, executive VP of APAC at Kaseya.
Cisco Creating Managed Video Surveillance Opportunities
Posted November 7th, 2008 by Joe Panettieri
Less than 24-hours after warning Wall Street about a revenue slowdown, Cisco Systems flexed its financial muscle. The company is investing $100 million to help VARs and managed service providers more effectively target small businesses with 100 or few employees.
MSPAlliance Further Describes Green IT Certification
Posted November 7th, 2008 by Joe Panettieri
The MSPAlliance this week offered more details about its new Green IT Certification strategy. According to the association’s Website, MSPs must take the following steps (and potentially other steps) to achieve the green IT certification:
Level Platforms Links Virtualization to Managed Services
Posted November 6th, 2008 by Joe Panettieri
Virtualization was supposed to simplify IT. But as companies consolidate their physical servers, virtualize their applications and push some services into the cloud, it’s getting more difficult to track and manage all of those virtual assets.
Take a look at our 