Comments on: Cisco Preparing Major Managed Services Event

By: Joe Panettieri

Joe Panettieri — Tue, 04 Nov 2008 21:49:01 +0000

John: Thanks for your perspective. I’m going to hop on the Cisco event Nov. 18 to see what it’s all about. I think the Nov. 11 product launch may be a completely separate effort more for telecom service providers. But we’ll see. The answers will surface Nov. 11 and Nov. 18.

All the best
-jp

By: John Kilgore

John Kilgore — Tue, 04 Nov 2008 21:41:04 +0000

It’s my assumption that often the way Cisco develops products are in towers of business units that don’t necessarily talk to each other internally. In this case I felt they released competing products to the partners, had a big push in it (as well as get VAR/MSP’s to push it, such as Intelligent Enterprise in the Cisco Monitor Director case) and then see who wins the product race. In the Cisco Monitor Director suite I was told there was slow adoption to the product so they would be focusing their efforts elsewhere and no longer developing CMD. Quite a disappointment for MSP’s like ours and IEnterprise that latched onto a great product with so much potential. Now we’re just waiting on the “new” MSP product which I was told would be ready for marke around February about 5 weeks ago. I’m not sure if this November product is the same one, but I guess we’ll find out.

I think it’s pretty self explanatory what they could do better this time around.

John Kilgore
Computer Service Partners, Inc.

By: Joe Panettieri

Joe Panettieri — Tue, 04 Nov 2008 18:34:05 +0000

John: I didn’t follow the Cisco Monitor Director push closely, and I know some Cisco folks read this site. In your view, where did Cisco go wrong and how can the company improve this time around?

By: John Kilgore

John Kilgore — Mon, 03 Nov 2008 16:53:02 +0000

One can hope that this will be more fruitful than the Cisco Monitor Director push that was all the rave from certain Cisco Business Units around 6 months ago (which I hear has been discontinued).