Comments on: Putting A Price On Eternal IT and MSP Happiness http://www.mspmentor.net/2008/10/03/putting-a-price-on-eternal-it-happiness/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Erick Simpson http://www.mspmentor.net/2008/10/03/putting-a-price-on-eternal-it-happiness/comment-page-1/#comment-27786 Erick Simpson Tue, 07 Oct 2008 17:00:40 +0000 http://www.mspmentor.net/2008/10/03/putting-a-price-on-eternal-it-happiness/#comment-27786 Excellent post, Jim. As you know, after much trial and error, we finally settled on and perfected a flat-fee, all-you-can eat pricing model for our clients which included all onsite, remote and lab/bench service between the hours of 8am to 5pm M-F for a flat fee. Included services were remote help desk, 24x7 monitoring and we pioneered vendor management. We determined pricing for services through our infamous "Cost-Savings Analysis" approach - a consultative ROI calculation that reflected how much the client was spending by having their internal staff manage vendors and perform lightweight IT services before contacting their existing reactive service provider; along with the cost of downtime and how much we could save them with our flat-fee services. This approach provided us maximum flexibility on pricing and the ability to maximize our net profits while increasing our clients' efficiencies and productivity by eliminating their business pain and mitigating risk. Erick Simpson MSP University www.mspu.us Excellent post, Jim. As you know, after much trial and error, we finally settled on and perfected a flat-fee, all-you-can eat pricing model for our clients which included all onsite, remote and lab/bench service between the hours of 8am to 5pm M-F for a flat fee.

Included services were remote help desk, 24×7 monitoring and we pioneered vendor management. We determined pricing for services through our infamous “Cost-Savings Analysis” approach – a consultative ROI calculation that reflected how much the client was spending by having their internal staff manage vendors and perform lightweight IT services before contacting their existing reactive service provider; along with the cost of downtime and how much we could save them with our flat-fee services.

This approach provided us maximum flexibility on pricing and the ability to maximize our net profits while increasing our clients’ efficiencies and productivity by eliminating their business pain and mitigating risk.

Erick Simpson
MSP University
http://www.mspu.us

]]> By: jaesoulmc http://www.mspmentor.net/2008/10/03/putting-a-price-on-eternal-it-happiness/comment-page-1/#comment-27701 jaesoulmc Mon, 06 Oct 2008 14:55:11 +0000 http://www.mspmentor.net/2008/10/03/putting-a-price-on-eternal-it-happiness/#comment-27701 I wish there was a printable view of these articles.! I wish there was a printable view of these articles.!

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