MSPmentor

As we all keep our eyes on Hurricane Gustav, our first thoughts turn to the safety and well-being of everyone caught in the storm’s path. In the days ahead, MSPmentor will write about contingency planning, managed services and cloud computing — and their potential role in disaster recovery efforts. But ultimately, we’ll strive not to lose sight of the fact that millions of Americans have been displaced by Gustav.

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Disappointing quarterly results at Dell Inc. dragged down MSPmentor’s SaaS 20 Stock Index for the week ended August 29. The index, which tracks the software as a service industry, fell 2.13% during the week.

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Erick Simpson over at MSP University has introduced a new managed services book, titled “The Best I.T. Service Delivery Book Ever.” I haven’t seen it or read it yet. But perhaps he’ll hand me an autographed copy when we meet at MSP Revolution in Chicago?

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Attention U.S. business owners and entrepreneurs: We’re heading into a holiday weekend. Employees are already looking at the clock. Your staff has been working overtime to drive growth and improve customer satisfaction amid a mixed economy.

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Managed service provider partner summits are becoming quite the rage. In addition to industry summits hosted by CompTIA, MSPAlliance and MSPSN, the list of vendor-hosted events (ConnectWise Partner Summit, N-able Partner Summit) continues to grow. Do some quick math, and more than 1,000 managed service providers will be attending partner and vendor events this fall.

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Sixty-two percent of Small and Medium Sized Enterprises (SMEs) now use managed IT and telecom services, according to the firm Research and Markets. That sounds impressive, but I’m always a little wary of such big claims about the managed services market. Here’s why.

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If you’re heading to the MSP Revolution managed services summit in Chicago on September 4, you might want to arrive a little early. Stuart Selbst (from Secure My Company) and Matt Makowitz (author, A Guide to Selling Managed Services) are holding a pre-event session titled “How to Add $100k (Or More) In Revenue In the Next 6 Months.” The session runs 1:00 p.m. to 5:00 p.m. on September 4. Find details here.

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A single email from Nimsoft to me has now spiraled into a conversation involving hundreds of readers. What happened? Nimsoft alerted me earlier this week that the company had landed on the Inc. 5000 list, which identifies the fastest growing privately held companies in the United States.

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Earlier this week I noticed both ConnectWise and Nimsoft on the Inc. 5000 list of the fastest growing privately held US companies. But I overlooked Everon Technology Services, one of the industry’s most vocal managed service providers.

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Managed storage providers take note: CDW is launching a remote backup service based on Asigra Televaulting, according to a press release from Asigra. The CDW-Asigra relationship comes only a week after MSPmentor readers debated whether basic online backup services would commoditize. Anybody concerned about CDW pushing deeper into this market or is this a non-event for managed service providers?

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