MSPmentor Live: Podcast 008, Featuring SugarCRM CEO John Roberts
Welcome to MSPmentor Live: Podcast edition.
- Episode #: 008 (June 19, 2008)
- Featured Guest: John Roberts, Co-founder and CEO, SugarCRM
- Topics Covered: We explore SugarCRM’s position in the open source applications market. The company’s growing role in the world of software as a service (SaaS). Partner engagements and hosting partners. And potential long-term plans for a SugarCRM IPO (initial public offering).
And check the MSPmentor Live: Podcast Center for additional weekly podcasts.
MSPmentor Live: Podcast 008, Featuring SugarCRM CEO John Roberts [15:48m]: Play Now | Play in Popup | Download (412)SugarCRM CEO John Roberts Describes SaaS Strategy, Potential 2010 IPO
John Roberts is sitting in the middle of the perfect storm. As CEO of SugarCRM, he leads one of the fastest-growing open source application providers. And roughly 30 percent of SugarCRM’s customer wins now involve software as a service (SaaS) or an on-demand approach — meaning the company competes with traditional CRM (Siebel) and hosted models like Salesforce.com.
Deadline for MSPmentor 250 Nominations: June 27
Are you a managed services guru — or do you know one? If so, submit your nominee(s) for our MSPmentor 250, which will highlight the world’s top managed services experts.
Introduction: The SaaS 20 Stock Index
I enjoy Wall Street, blogging and the high-tech industry. With those three factors in mind, MSPmentor has launched the SaaS 20 Stock Index. It includes 20 companies focused on the software as a service (SaaS) industry.
What Is MSP Warehouse?
The folks at Secure My Company, which provides hosted security services to solutions providers, appear to be working on a new business called MSP Warehouse.
Jamcracker’s MSP LaunchPad: Ready for Liftoff?
Sometime this week, Jamcracker is expected to formally unveil its MSP LaunchPad strategy for managed service providers. Steve Crawford, Jamcracker’s VP of marketing, walked me through the LaunchPad initiative on June 17.
OnForce: Delivering the Last Mile for Managed Services?
In the 1990s, long distance phone companies wanted to offer “last mile” local phone services. Now, a similar trend is emerging in the managed services market — where regional and even national MSPs want to offer personalized, local, on-site services.
Red Hat Partners With Amazon.com On SaaS
When I added Amazon.com to our SaaS 20 Stock Index, a few readers asked me whether the online retailer is really a software as a service (SaaS) company. My answer: Absolutely. And a growing number of tech companies agree with me.
Join Me June 25 for the Next MSPmentor Live: CEO Exchange
On June 25 at 2pm eastern, I will host our next MSPmentor Live: CEO Exchange Webcast. Unlike traditional Webcasts, we typically answer dozens of attendee questions throughout the event. Our goal is to interact with managed service providers, and address your most pressing questions.
Untangle, N-able Deal Accelerates Open Source, MSP Convergence
N-able has inked a security-related managed services partnership with Untangle. But I believe there’s a bigger trend here.



