Introduction: The SaaS 20 Stock Index
I enjoy Wall Street, blogging and the high-tech industry. With those three factors in mind, MSPmentor has launched the SaaS 20 Stock Index. It includes 20 companies focused on the software as a service (SaaS) industry.
What Is MSP Warehouse?
The folks at Secure My Company, which provides hosted security services to solutions providers, appear to be working on a new business called MSP Warehouse.
Jamcracker’s MSP LaunchPad: Ready for Liftoff?
Sometime this week, Jamcracker is expected to formally unveil its MSP LaunchPad strategy for managed service providers. Steve Crawford, Jamcracker’s VP of marketing, walked me through the LaunchPad initiative on June 17.
OnForce: Delivering the Last Mile for Managed Services?
In the 1990s, long distance phone companies wanted to offer “last mile” local phone services. Now, a similar trend is emerging in the managed services market — where regional and even national MSPs want to offer personalized, local, on-site services.
Red Hat Partners With Amazon.com On SaaS
When I added Amazon.com to our SaaS 20 Stock Index, a few readers asked me whether the online retailer is really a software as a service (SaaS) company. My answer: Absolutely. And a growing number of tech companies agree with me.
Join Me June 25 for the Next MSPmentor Live: CEO Exchange
On June 25 at 2pm eastern, I will host our next MSPmentor Live: CEO Exchange Webcast. Unlike traditional Webcasts, we typically answer dozens of attendee questions throughout the event. Our goal is to interact with managed service providers, and address your most pressing questions.
Untangle, N-able Deal Accelerates Open Source, MSP Convergence
N-able has inked a security-related managed services partnership with Untangle. But I believe there’s a bigger trend here.
Understanding Google Apps for Managed Service Providers
So, you’re a managed service provider or VAR who’s striving to understand Google Apps — the search giant’s on-demand software development platform.
Update: Symantec’s SaaS Strategy
Apparently, Symantec’s SaaS (software as a service) platform, known as Symantec Protection Network (SPN), hasn’t exactly set the world on fire since its launch earlier this year. In fact, Symantec has been unusually quiet about SPN’s progress in recent months.
The Secret to Selling Managed Print Services
Earlier this year I attended a few managed services luncheons hosted by Do IT Smarter, Xerox, MX Logic and a few other vendors. I heard some practical guidance for selling and supporting managed print services.
C-nario Introduces Managed Digital Signage Services
When I mentioned the clear connection between digital signage and managed services back in February 2008, a lot of readers said “tell me more.”
Solving the Biggest Challenge Facing MSPs: Marketing and PR
The biggest challenge facing today’s managed service providers is marketing and PR, according to 44 percent of participants attending our MSPmentor Live: CEO Exchange Webcast, held June 12. (You can view the archived webcast here.)
Presidio Launches Managed Unified Communications Services
Instead of betting the house on managed services, Presidio Network Solutions is setting up a business unit to specialize on network management services.
Now Available: Our June 12 Webcast (Archived)
In case you couldn’t join us for our June 12 MSPmentor Live: CEO Exchange, here’s a link to the archived webcast — which you can view and listen to at your convenience.
Hosting Face-to-Face Events: Worth the Risk for MSPs?
An aspiring managed service provider recently sent me an email, asking me the following question: What is the best way to plan a face-to-face event, where you can educate potential customers about the value of your managed services? I mulled the question a bit, and also forwarded it Erick Simpson, co-founder of MSP University.
Join Me Today At 2pm Eastern
It’s finally here. I hope you’ll join me at 2pm eastern today (Thursday, June 12) for MSPmentor Live: CEO Exchange. When we began planning this managed services webcast, we made a conscious decision to avoid vendor hype and product pitches. Instead, we’re going to explore how you can maximize your managed services revenue — without necessarily adding headcount to your company.
MSP Acquisition: Network Billing Systems Buys Simlab.net
June is turning into “merger and acquisition month” for managed service providers. The latest deal involves telecommunications service provider Network Billing Systems (NBS) acquiring Simlab.net, an MSP.
New Buzz: Communications as a Service (CaaS)
The last thing the tech world needs is another acronym. But I was rather intrigued to learn about a managed service provider that offers so-called communications as a service (CaaS). The telecom company, Cypress Communications, is successfully branding CaaS as a way to describe hosted unified communications and VoIP services to customers. Here’s how.
Reminder: Join Us This Thursday
There’s still time to register for MSPmentor Live: CEO Exchange, scheduled for this Thursday, June 12 at 2pm eastern. During the interactive Webcast, you’ll have the chance to ask top managed service provider CEOs your most pressing questions.
Symantec Acquires Online Storage Company, Swapdrive
Symantec has made another move in the managed storage market, acquiring Swapdrive. The deal pushes Symantec deeper into online storage, where the company already offers the Symantec Protection Network (SPN).
MSPmentor 250: Deadline for Nominations Approaches
Are you a managed services guru — or do you know one? Final nominations for our MSPmentor 250 list are due June 27. You can view current nominations — sorted by last name as well as company name — by visiting our MSPmentor 250 Center. Or, use this quick online survey to submit additional nominations for the MSPmentor 250.
Private Equity MSP Deal: GTCR Golder Rauner Invests in IQNavigator
GTCR Golder Rauner, a private equity firm, says it is investing in IQNavigator, which specializes in vendor-neutral managed service programs.
Five Places to Find MSP Sales Talent
I hear it all the time: When VARs transition to a managed services business model, they often turn over some (or all) of their sales staff. So where can you find new sales talent that eagerly embraces change and new challenges? Here are five suggestions:

Take a look at our