Visit https://msp.jam-mart.com to browse and acquire tools such as Level Platforms and Kaseya, and also to view many different end-user SaaS applications that you can acquire on behalf of your customers. We’re continually adding more services, so keep checking back.

If you would like to set up your own branded administration portal and earn additional margins on the SaaS subscriptions you provide for your customers, then register at http://jamcracker.com/market-storm/index.html.

If you have any questions, please send a note to info@jamcracker.com, or visit the MSP LaunchPad Program overview at http://www.jamcracker.com/msp.

Thanks,
Steve

Best,
-jp

We don’t host any of these services, but rather aggregate the provisioning, administration, billing, help desk and call center support, and provide SSO to applications that are hosted by others. In the case of Level Platforms, Do IT Smarter is the hosting provider, and for Kaseya it’s our partner MSP Warehouse. The 2-3 dozen other SaaS ISVs that we provide in our reseller catalog are hosted by either the ISV themselves (e.g. McAfee, WebEx) or a 3rd party data center (e.g. Rackspace for Hosted Exchange, Dynamics and Sharepoint). So from this perspective we’re essentially a giant “switch in the cloud”, and focus our value-add on the aggregation, support, and providing a means for resellers and their customers to fulfill their SaaS and services needs.

Our philosophy is that the expertise for any given service resides with the company that developed it or is running it as part of their core business. But it’s a huge overhead and expense burden for resellers to have to establish direct relationships with every vendor who’s services they need or want to sell. So our strategy is to provide a one-stop-shopping and support experience for our resellers (telcos, service providers, VARs, and now MSPs) to be able to source, bundle, and resell all of these services to their customers.

From a business perspective we are a master distributor of all of these SaaS products, and the transfer price we are able to provide is typically on par and usually better than what you could get from the ISV directly, because we are doing collective bargaining on behalf of lots of resellers of all sizes, and off-loading a lot of the channel management and support burden.

So, to use Joe’s Home Depot analogy, if you were just getting into the business of carpentry and wanted to build houses, you could go to Home Depot and get everything you needed for your business. You would visit the tool crib to buy your tools, purchase building materials and fixtures, and rent a truck to deliver the goods to a building site. You don’t have to take on the overhead of managing a direct relationship with the lumberyard, the tools providers, and fixture companies — and most likely the contractor discount you get from Home Depot is going to be as good or better than dealing directly. That way you can focus on your core value-add — building quality houses for your customers.

The MSP LaunchPad portal will be live tomorrow. I’ll come back and post the link.

Steve