Comments on: Mosso Launches Managed Storage at 15 Cents Per Gigabyte http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/ Managed Services Blog for Top Managed Service Providers Sat, 20 Mar 2010 04:17:58 +0000 http://wordpress.org/?v=abc hourly 1 By: Simon C http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/comment-page-1/#comment-9196 Simon C Thu, 08 May 2008 20:45:37 +0000 http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/#comment-9196 Great call Mike and thanks to Joe for the follow up: It is all about the difference between commodity and service. I am on record to say that backup is a mature MSP market. I am also on record to say that the winners will win because we can restore stuff - and the losers will offer cheap storage somwhere in the world with no SLA that will disappoint. You either pay me for a managed service or you take your chance with someone else who you cannot shout at. Please forgive the repetition: no-one shouts louder than a person who thinks they have lost everything because they do not have a backup that they can rely on...... Great call Mike and thanks to Joe for the follow up: It is all about the difference between commodity and service.

I am on record to say that backup is a mature MSP market. I am also on record to say that the winners will win because we can restore stuff – and the losers will offer cheap storage somwhere in the world with no SLA that will disappoint.

You either pay me for a managed service or you take your chance with someone else who you cannot shout at.

Please forgive the repetition: no-one shouts louder than a person who thinks they have lost everything because they do not have a backup that they can rely on……

]]> By: Joe Panettieri http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/comment-page-1/#comment-9015 Joe Panettieri Thu, 08 May 2008 00:15:09 +0000 http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/#comment-9015 Mike: You're thoughts are on the mark. Basic data backup is a commodity. But backup services tied to specific apps (Exchange, Notes), databases (SQL Server, Oracle) and needs (contingency planning) should allow more sophisticated MSPs to maintain their premiums over commodity services. The press -- myself included -- also has to do a better job of drawing clear lines between low-end consumer services, small business servers, enterprise-class offerings, etc. You typically get what you pay for but it seems like the press (again, myself included) sometimes lumps together all of these backup services rather than breaking them out by sophistication and target markets. Mike: You’re thoughts are on the mark. Basic data backup is a commodity. But backup services tied to specific apps (Exchange, Notes), databases (SQL Server, Oracle) and needs (contingency planning) should allow more sophisticated MSPs to maintain their premiums over commodity services.

The press — myself included — also has to do a better job of drawing clear lines between low-end consumer services, small business servers, enterprise-class offerings, etc. You typically get what you pay for but it seems like the press (again, myself included) sometimes lumps together all of these backup services rather than breaking them out by sophistication and target markets.

]]> By: mcooch http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/comment-page-1/#comment-8964 mcooch Wed, 07 May 2008 19:25:40 +0000 http://www.mspmentor.net/2008/05/06/mosso-launches-managed-storage-at-15-cents-per-gigabyte/#comment-8964 That's amazing. This is a perfect example of how must differentiate your services in order to be competitive. 15 cents/gig is going to be incredibly attractive and the key selling point for somebody doing desktop backup. For somebody doing server or major application backup, reliability, recovery time, etc. are going to be much more important than price. If our industry doesn't differentitate on the right points, we won't be able to make money selling such low cost services. Mike www.smbitpros.com www.everonit.com That’s amazing. This is a perfect example of how must differentiate your services in order to be competitive. 15 cents/gig is going to be incredibly attractive and the key selling point for somebody doing desktop backup.

For somebody doing server or major application backup, reliability, recovery time, etc. are going to be much more important than price.

If our industry doesn’t differentitate on the right points, we won’t be able to make money selling such low cost services.

Mike
http://www.smbitpros.com
http://www.everonit.com

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