Comments on: Memo From Cisco: MSPs Need Mass Customization http://www.mspmentor.net/2008/04/02/memo-from-cisco-msps-need-mass-customization/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Panettieri http://www.mspmentor.net/2008/04/02/memo-from-cisco-msps-need-mass-customization/comment-page-1/#comment-5776 Joe Panettieri Thu, 10 Apr 2008 19:46:51 +0000 http://www.mspmentor.net/2008/04/02/memo-from-cisco-msps-need-mass-customization/#comment-5776 Al: Great to have your voice on the site. Your service provider blog (<a href="http://blogs.cisco.com/sp/" rel="nofollow">http://blogs.cisco.com/sp/</a>) is a welcome change-of-pace from a lot of the vendor-driven blogs out there. Please feel free to debate MSPmentor whenever you think we're a bit off target (or completely off target...). I often engage in great debate with Cisco's PR team, and that often triggers new perspectives for our readers. Al: Great to have your voice on the site.

Your service provider blog (http://blogs.cisco.com/sp/) is a welcome change-of-pace from a lot of the vendor-driven blogs out there.

Please feel free to debate MSPmentor whenever you think we’re a bit off target (or completely off target…). I often engage in great debate with Cisco’s PR team, and that often triggers new perspectives for our readers.

]]> By: Al Safarikas http://www.mspmentor.net/2008/04/02/memo-from-cisco-msps-need-mass-customization/comment-page-1/#comment-5774 Al Safarikas Thu, 10 Apr 2008 19:29:44 +0000 http://www.mspmentor.net/2008/04/02/memo-from-cisco-msps-need-mass-customization/#comment-5774 Great points, Joe. I value the dialogue around the topic of managed services. The term mass customized really means routinized at the core (people, processes, and technology) thus forming a foundation for flexibility/"customization" at the customer interface point. In a sense it can be positioned as adaptive managed services. At Cisco, our intent is to enable MSPs to deliver managed services that map to enduser needs. I look forward to future discussions. Great points, Joe. I value the dialogue around the topic of managed services. The term mass customized really means routinized at the core (people, processes, and technology) thus forming a foundation for flexibility/”customization” at the customer interface point. In a sense it can be positioned as adaptive managed services. At Cisco, our intent is to enable MSPs to deliver managed services that map to enduser needs. I look forward to future discussions.

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