Gavin Garbutt, CEO of N-able Technologies, is a glass-half-full type of guy. Despite the tricky U.S. economy, Garbutt sees continued momentum for the managed services industry, and offers some anecdotal proof points that business is humming along — globally.
Over the past 12 months, Garbutt says, N-able’s partner base has doubled. And the company’s newly launched Australian operation has signed up half-a-dozen partners in recent weeks.
Internally, N-able has expanded its own workforce by about 12 percent since January, and Garbutt has been living on a plane in recent weeks to meet with established and potential customers. He most recently participated in an event hosted by Master IT, a member of the MSPmentor 100.
The key takeaway from Garbutt: In order to potentially trim costs and improve service levels, attendees were seeking ways to outsource portions of their IT functions. That trend, Garbutt insists, bodes well for the MSP sector.
Whenever he’s interviewed, Garbutt is perpetually upbeat — so it’s difficult to say if N-able has seen even a tiny warning sign about the U.S. or global economy impacting the managed services market.
But if you combine Garbutt’s comments with anecdotal statements from Autotask, Kaseya and Nimsoft, the managed services sector appears to be holding up well amid economic uncertainty.
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Posted In: Managed Services | Platforms | Sales
Tags: Autotask | economy | Gavin Garbutt | Kaseya | N-able | NimSoft
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I was at the event. Gavin was dynamic. I think most attendees would agree that we need to shift to a managed service model. But entrenched habits cause a lot of us to take a wait and see attitude. I suspect we’ll start testing managed storage in April because, essentially, Gavin is correct. Businesses are ready to outsource some or all of their IT. And we might as well meet that demand through a managed service.