http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/comment-page-1/#comment-1552 Jesse Kliza Wed, 06 Feb 2008 17:07:51 +0000 http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/#comment-1552 Well said Justin. Well said Justin.

]]> http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/comment-page-1/#comment-1062 Justin Crotty Wed, 30 Jan 2008 22:08:46 +0000 http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/#comment-1062 The proliferation of global MSP's and service offerings from large traditional software vendors is inevitable. HOWEVER - the same problem exists for these players that has always troubled them - customer reach and access to mid-market and SMB. Just becase the offerings are services vs. traditional product does not mean they have solved the reach problem. Solution Providers are still in the drivers seat. Vars need to stay focused on their own brand and the differentiation of that brand to their customers. Work with partners that let you lead with your Var brand - not the vendor or MSP brand - allowing you to deliver the customer touch and support you always have. Vars can deliver high quality services thru platforms like Ingram Micro Seismic while maintaining their own brands. The "global MSP" from India can't beat the SMB var for quality, value, and service. The proliferation of global MSP’s and service offerings from large traditional software vendors is inevitable. HOWEVER – the same problem exists for these players that has always troubled them – customer reach and access to mid-market and SMB. Just becase the offerings are services vs. traditional product does not mean they have solved the reach problem. Solution Providers are still in the drivers seat. Vars need to stay focused on their own brand and the differentiation of that brand to their customers. Work with partners that let you lead with your Var brand – not the vendor or MSP brand – allowing you to deliver the customer touch and support you always have. Vars can deliver high quality services thru platforms like Ingram Micro Seismic while maintaining their own brands. The “global MSP” from India can’t beat the SMB var for quality, value, and service.

]]> http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/comment-page-1/#comment-1030 OGrady Milner Wed, 30 Jan 2008 16:52:39 +0000 http://www.mspmentor.net/2008/01/30/managed-security-market-getting-crowded/#comment-1030 Personalized services and great communication will win the MSSP battle! Most MSSP’s are trying to develop their own platforms (Golden Egg) to deliver their services and are not focusing on monitoring and customer support. We have standardized our managed security services on platforms that are rated as leaders in industries by The Gartner Group (such as: Loglogic, Tipping Point and nCircle) freeing valuable resources which allows us to focus on the unique service delivery and monitoring requirements of each individual client. Personalized services and great communication will win the MSSP battle! Most MSSP’s are trying to develop their own platforms (Golden Egg) to deliver their services and are not focusing on monitoring and customer support. We have standardized our managed security services on platforms that are rated as leaders in industries by The Gartner Group (such as: Loglogic, Tipping Point and nCircle) freeing valuable resources which allows us to focus on the unique service delivery and monitoring requirements of each individual client.

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