MSPmentor

Over the past few days, visitors to this site have been searching the term “ITIL” quite frequently. So I figured it was time to share some basic info about Information Technology Infrastructure Library (ITIL), and its importance to the managed services movement. Read More >

On their own, voice-over-IP and managed services are hot markets. Toss the two together, and maybe you can fan the flames of opportunity. For instance, check out how Cistera Networks is hosting VoIP managed services for schools. Read More >

Forgive me if I’m a little confused. I’ve read a ton about Microsoft Office Live and Office Online over the past year. Sometimes, it’s a little tricky to understand exactly how Microsoft’s managed services and SaaS (software as a service) offerings are positioned. But the answer is finally emerging. Read More >