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Microsoft and Managed Services: 10 Things to Know
Posted October 2nd, 2007 by Joe Panettieri
It’s a classic Microsoft tactic: Arrive late to a party and then attempt to steal the show. The has company announced the next chapter of its Software as a Service (SaaS) effort. If you offer managed services, it’s time to listen up. I spent some time analyzing the Microsoft initiative and I see some clear opportunities–and challenges–ahead for managed service providers. Here’s a rundown of the 10 things MSPs need to know about Microsoft’s SaaS strategy.
ITIL: Little Acronym, Big Opportunity
Posted October 1st, 2007 by Joe Panettieri
Over the past few days, visitors to this site have been searching the term “ITIL” quite frequently. So I figured it was time to share some basic info about Information Technology Infrastructure Library (ITIL), and its importance to the managed services movement.
Managed Services Meets Voice Over IP
Posted October 1st, 2007 by Joe Panettieri
On their own, voice-over-IP and managed services are hot markets. Toss the two together, and maybe you can fan the flames of opportunity. For instance, check out how Cistera Networks is hosting VoIP managed services for schools.
Microsoft Polishes its Managed Services Brands
Posted October 1st, 2007 by Joe Panettieri
Forgive me if I’m a little confused. I’ve read a ton about Microsoft Office Live and Office Online over the past year. Sometimes, it’s a little tricky to understand exactly how Microsoft’s managed services and SaaS (software as a service) offerings are positioned. But the answer is finally emerging.
Take a look at our 