SMB Crisis Management: Address Smoke Before There’s Fire

If I seem tired, it’s because my hotel had two false fire alarms last night. All of the hotel guests, including me, had to exit the hotel twice during the middle of the night. Exhausted parents. Tired kids. Burned out bloggers. The situation could have turned ugly. But the hotel addressed potential customer complaints before the sun rose that morning. Here’s how.

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Managed Services Branding: Can Rivals Counter Lenovo Servers?

Lenovo continues to connect the dots between low-cost servers, remote management and MSPs. The latest example involves three new ThinkServers that start at under $900 but boast remote management capabilities for managed services providers (MSPs). We wonder: Will additional server vendors — like Dell and Hewlett-Packard — follow Lenovo’s MSP lead? Here are some predictions.

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SEPATON Expands Sales Into Central Europe

Disk protection solution provider SEPATON has announced the expansion of sales operations into the Central European market, looking for reseller partners and enterprise customers alike. Here’s the scoop.

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How to Choose a Managed Services Vendor

As an IT service provider, choosing a vendor to partner with is a critical decision for your company and for your clients. There are many options available, but especially in the case of online backup, many are either flimsy consumer grade products or enterprise-level solutions that are too intensive and far exceed the budgets of your SMB clients.

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NaviSite Bets On Oracle-Sun Managed Services

Here’s some coincidental timing: Last night I noted that Oracle was preparing to take more steps with managed services providers. Fast forward to the present, and NaviSite says it’s embracing Oracle’s Sun servers for a range of managed services offerings. Here are some of the details.

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Microsoft vs. Google: Battle for Government SaaS Supremacy

The launch of Google Apps for Government goes beyond just answering some lingering concerns about the cloud: it marks the birth of a new SaaS battleground between the search giant and their rivals at Microsoft. Here’s why.

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Managed Services: Is Oracle a Surprise Player?

Generally speaking, I don’t hear much about Oracle in the managed services market. But that could change over the next few months. At the Avnet Technology Solutions Partner Summit this week, Oracle is talking up Oracle Enterprise Manager — which offers a single dashboard for maintaining servers, middleware and applications. But that’s not all…

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LabTech Launches Managed Services Conference

LabTech Software is launching an Automation Nation conference for managed services providers and IT service companies. It’s an intriguing move, especially when you take a closer look at the event’s date and location. Here are the details.

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Nimsoft Promotes Pay As You Go Service Provider Monitoring

How can managed services providers “scale up” or “scale down” their monitoring services, especially as customers scale up and scale down their cloud and virtualized applications? Nimsoft thinks it has an answer to that riddle. It’s called “see as you go–pay as you go” unified monitoring. Here are some details and analysis.

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All Covered Acquires Yet Another Solutions Provider

All Covered Inc., a nationwide IT services provider in the U.S., continues to acquire VARs and managed services providers. The latest deal involves All Covered snapping up ANALYSYS, which has offices in the Baltimore and Washington, D.C., metropolitan areas. I’m not surprised by the news, considering All Covered has been calling multiple VARs and MSPs in the Washington, D.C., area, seeking to discuss potential M&A activity.

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SaaS: Google Apps For Government Launches

The biggest roadblock to the adoption of cloud computing in government agencies has frequently involved privacy and security concerns. Well, Google is aiming to turn that all around with Google Apps for Government, a version of their popular SaaS productivity suite with measures in place to assure Google meets the compliance needs of the public sector. Here’s the scoop.

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MSPintegrations: Managed Services Meet Amazon Cloud

Each time MSPmentor blogs about Amazon Web Services (AWS), I hear from readers who want practical, real-world examples of AWS in action. The big question: How can MSPs potentially leverage Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2)? The answer: Check out what Travis Austin is working on over at MSPintegrations.

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Identity Management In The Cloud?

Identropy Inc., a company that focus on identity management, began offering managed identity services a couple of years ago. Looking ahead, the company will expand its services to include a private cloud offering that moves identity management infrastructure off premise. Here are some details.

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Jul. 26th, 2010 Financial Vertical Fuels Savvis Cloud Revenue Growth
Jul. 26th, 2010 Google Apps Misses Los Angeles Migration Deadline
Jul. 26th, 2010 BPOS Experts: Giving MSPs a Better Handle on Microsoft’s Cloud?
Jul. 23rd, 2010 Seven Managed Services Blogs MSPmentor Didn’t Write: July 23
Jul. 23rd, 2010 Parallels: Emerging as a SaaS and Cloud Deployment Standard?
Jul. 23rd, 2010 Managed Service Provider Business Forecast: Partly Cloudy
Jul. 23rd, 2010 MSPmentor 250 Survey Ends Today (Friday, July 23)
Jul. 22nd, 2010 Managed Services Contracts: Six Costly CIO Mistakes
Jul. 22nd, 2010 Spiceworks 5.0 Beta: Free Network Monitoring for MSPs
Jul. 22nd, 2010 CentraStage Continues Managed Services Cloud Momentum
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